Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Evergreen Animal Hospital.
Our hospital is open Monday to Friday from 7:00am to 9:00pm. On Saturdays we are open from 8:00am until 4:00pm. The clinic is closed on Sunday. We take emergency everyday and night including holidays.
2. Do I need to have an appointment?
Yes, patients are seen by appointment. Emergency are done during business hours but charged at an emergency appointment rate unless we have an opening in our general appointment schedule.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, American Express, discover and Care Credit (a medical lending institution).
4. Can I make payments?
Payment is required at the time of service. You can apply with Care Credit when at our office or go to the link on our link page to fill out ahead of time.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is required prior to undergoing anesthesia and surgery to insure your pet is healthy enough for anesthesia.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. Can I feed my pet before surgery?
You can feed up to 12 hours before surgery. Your pet can still have water right up to coming in for surgery.
8. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
9. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
10. Do you board pets?
Yes, we do boarding for our clients animals who need medication when boarding. We have boarding space for both dogs and cats with health concerns. We also can board birds and other small animals, but you will be required to bring your own cage and food for your pet.
11. What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.