To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, cash, and personal checks. If you are having difficulties with payment, we can help you apply for a Care Credit a medical financing plan. If you cannot afford prompt payment for veterinary services, please call so we can refer you to income-qualifying alternatives.
We always provide a written estimate of the cost of operations or emergency procedures before treatment.